Voice User
Interfaces

Cobalt Interact TM

Welcome to the World of Human-Like Voice Interaction with Cobalt Interact!

Say goodbye to rigid voice systems and hello to dynamic, natural conversations with Cobalt Interact. Our cutting-edge technology lets you design sophisticated voice flows that mimic human-like interactions.

Unlock the Power of Conversational Voice Flows

With Cobalt Interact, you have the freedom to create powerful and interactive natural-language systems. No more robotic responses! Our technology seamlessly integrates the ASR speech recognizer, Cobalt Understand (NLU) engine, and Cobalt VoiceGen text-to-speech (TTS) engine, giving you a seamless and engaging user experience.

Configurable, Customizable, and Super-Flexible

We understand that every business is unique, and that’s why Cobalt Interact is highly configurable. Tailor the voice interface to match your brand and style effortlessly. Plus, it’s incredibly easy to integrate with your back-end service solutions, saving you time and effort.

Open the Door to Limitless Possibilities

Cobalt Interact is not just an interface; it’s a game-changer for your business. From customer service to virtual assistants, the possibilities are endless. Engage with your users like never before and build meaningful connections.

Why Choose Cobalt Interact?

– Human-like Conversations: Say goodbye to stiff, robotic responses and welcome fluid, human-like interactions.

– Seamless Integration: Cobalt Interact effortlessly syncs with your existing systems, making implementation a breeze.

– Customization at Its Best: Tailor the voice interface to suit your brand and unique requirements.

– Powerful Back-End Support: Our technology works in harmony with your back-end service solutions for a seamless user experience.

Ready to take your voice interface to a whole new level? Embrace the future of human-like voice interaction with Cobalt Interact. Join the ranks of businesses that are revolutionizing customer experiences with our groundbreaking technology.

Let’s create an interactive voice experience that will leave your users in awe! Trust Cobalt for a voice interface that’s truly human-like and powerful.

Use Cases / Examples

Cobalt Interact can be used to create spoken interfaces in a wide variety of applications.
Examples include:

Control & query of complex apps & devices

“Copier, make 20 double sided copies”
“Toby, what’s the engine temperature?”

An interactive, talking user manual or knowledge management system

“OK LiveBook, How do I change the oil?”
“How do I set the recording time?”

An automated retail concierge.

“Hey Shoppy, where do I find pickles?”
“Does this shirt come in a V-neck?

“Copier, make 20 double sided copies”
“Toby, what’s the engine temperature?”

A help system for customer support

“How do I add a driver to my policy?”
“I need to change my address."

Natural language database queries

“OK Tutor, what’s the capital of Bolivia?”
“What’s the exchange rate of the Euro?”

Always Listening, Yet Private

Cobalt Interact can be configured with your own “wake word” to trigger the system, and since it can run entirely locally, users don’t have to worry about their speech ending up in the hands of a cloud-based speech company.

Always Your Brand’s Voice

Cobalt Interact can speak with a custom voice that helps identify and distinguish your corporate brand.

Challenge

A fortune 250 company that operates multiple insurance businesses wanted to deliver a better user experience to its clients while reducing the volume of incoming calls into their contact center with better self-services offerings

Solution

The company used Cobalt’s mobile voice interface through which the company’s clients could file & follow up claims from the app or portal without having to place a call into the call center.

Result

The solution reduced call volume dramatically while boosting customer experience and engagements 

USE CASE

NLP (VUI) Voice User Interfaces: Insurance Claims

Cobalt VoiceGen TM

Say goodbye to those old robotic-sounding synthetic voices. With Cobalt VoiceGen, you get cutting-edge deep learning-trained parametric synthesis models that produce speech so natural and intelligible, you won’t believe it’s synthetic!

In the past, TTS technology used to sound all choppy and stiff, like it was piecing together syllables and sounds. But not anymore! Cobalt’s VoiceGen takes it to a whole new level with the power of Deep Neural Networks. You get an incredible synthetic voice that can adapt its speed, emphasize words, and even express emotions – just like a real human!

Get Ready for the Future of Synthetic Voices

Cobalt VoiceGen is a game-changer in the world of TTS technology. It’s customizable, flexible, and produces voices that are indistinguishable from real human speech. Whether it’s for your devices, websites, or apps, our TTS engine delivers the best user experience.

Why Choose Cobalt VoiceGen?

– Natural and Realistic: Our TTS engine creates voices that sound so natural, you’ll forget they’re synthetic!

– Speed and Emphasis Control: Customize the speed and emphasize specific words to add personality to your voice.

– Emotions in Speech: Give your synthetic voice emotions, so it can express joy, excitement, or even empathy.

 The Future of TTS is Here!

Join the revolution in synthetic voices with Cobalt VoiceGen. Say goodbye to outdated TTS technology and embrace the future of natural-sounding, customizable voices. Your users will be amazed at the lifelike speech that Cobalt VoiceGen delivers. Don’t miss out on this opportunity to elevate your user experience with the best TTS engine in the market. Contact us today to learn more about Cobalt VoiceGen and how it can transform your devices, sites, and apps with top-notch synthetic voices!

Cobalt
Understand TM

In the fast-paced world of business, understanding your customers’ needs and sentiments is crucial. With Cobalt Understand (NLU), you get a powerful tool that takes a string of text and effortlessly extracts two essential pieces of information: intent and entities. This innovative technology employs a flexible model pipeline, combining exact-match rules, keyword-based rules, and deep-learning models for unparalleled accuracy.

Unlock the Power of Machine Learning

Cobalt Understand utilizes cutting-edge machine learning techniques to extract key phrases, identify topics, gauge sentiments, and recognize entities from a wide range of documents, including emails, insurance claims, and customer support tickets. This valuable insight helps you make informed decisions, enhance customer experiences, and boost overall efficiency.

Why Choose Cobalt Understand?

– Accurate and Efficient: Our advanced model pipeline ensures precise extraction of intent and entities, saving you time and resources.

– Valuable Insights: Uncover hidden patterns and sentiments within your documents, gaining a competitive edge in your industry.

– Customizable Solutions: Tailor Cobalt Understand to meet your specific business needs with flexible rule-based and deep-learning models.

Maximize Your Business Potential

In today’s data-driven world, understanding the language and sentiments of your customers is the key to success. Cobalt Understand empowers you to harness the full potential of your data, enabling you to deliver exceptional customer experiences and stay ahead of the competition.

Embrace the Future of Natural Language Understanding

Don’t miss out on the transformative capabilities of Cobalt Understand. It’s time to leverage machine learning and unlock the true power of natural language understanding. Contact us today to learn more about how Cobalt Understand can elevate your business to new heights with its advanced NLU capabilities. Get ready to take your business to the next level!

Cobalt Interact Model Updater TM

Update Your ConversationalAI models

Cobalt’s Interact system allows you to craft sophisticated dialogue flows called Stories to map what users say to what they intend to accomplish.  The Cobalt Interact Model Updater transforms these human-readable Story files into customized automatic speech recognition (ASR) and natural language understanding (NLU) models that Cobalt’s engines use at runtime. Unlike many systems that use a generic ASR model, Cobalt creates a model specifically adapted to the speech patterns you expect from your users to maximize accuracy.